1. Introduction to TalentRecruit's privacy policy
TalentRecruit is committed to protecting the privacy of individuals and this policy details our commitment to protecting the privacy of individuals,who:
i. Visit our website (www.talentrecruit.com) (herein afterreferred to as “website visitors”) or individuals, who request us to contact them via our online webforms;
ii. Register to use the products and services which we market for subscription available at our website or are our customers using our products & services that include their business leads,candidates’ data & site visitors (hereinafter referred to as “services”);
iii.Attend or register to attend webinars, sponsored conferences or other events at which TalentRecruit participate(hereinafter referred to as“attendees”) ; or
iv. Apply for the jobs that are posted by TalentRecruit (tobe hired by TalentRecruit) on our website or through other process (hereinafter referred as “applicants”)This policy describes how TalentRecruit collects,uses,shares and secures the personal information that you provide. It also describes your choices regarding use,access and correction of doorperson information.
v. Disclosure: We use Google's restricted API scopes for our Gmail Add-on to read incoming emails and import file attachments to our application for job processing. The Talent Recruit application's use and transfer to any other app information received from Google APIs will adhere to Google API Services User Data Policy, including the limited use requirements.”
2. Personal data that may be collected
We are broadly identifying three categories of individuals, who could be sharing their personal or other data as referred in this section. By Subscribing to our system or writing to us using our online forms along with the details sought or through emails, you hereby provide your consent to us to use the data or details sought from you for any of the purpose listed below,however, you can opt-out by any of the process defined in this document elsewhere.
a. Website visitors & attendees of webinars: The following categories of data could be collected:
Personal data: Included in this category are classes of data which identify an individual and their personal characteristics. A few examples of this are name, addresses, job title, company name, business type,size of the company & contact details.
b. Services & applicants: Talent Recruit provides a CRM,Recruitment & Onboarding platform to its customers and also uses these platforms for its own hiring purpose.The data that could be collected could contain followings:·
Personal data: Included in this category are classes of data which identify an individual and their personal characteristics. A few examples are names, addresses, job title, company name, business type, size of the company, contact details.employer, age, sex,languages known, date of birth, physical descriptions,identifiers issued by public bodies,like social security numbers (SSN) of a country and NI numbers. Some of the customers may also seek data that pertains onboarding of the candidates / applicants like family details, nomination details, provident fund details, references including their contact & other personal details·
Education details: Included in this category are details that relates to the education and professional training or certification of an individual. Some of the examples are academic records, qualifications, skills,training records, year of passing,qualification marks and professional expertise.
Employment information:Included in this category are details relating to the employment of an individual. Some of the examples are business role, employment and career history, career duration, recruitment and termination details, attendance record, health and safety records, performance appraisals, training records,agency employer, security records or other information necessary to determine an individual’s fitness for employment. Some of the data may also include the medical test fitness data of candidate.·
Financial details: Included in this category are details relating to the financial affairs of an individual.Some of the examples are income,salary, billing rate, payments, benefits, bank or other information necessary to process payroll for an individual.TalentRecruit and its customers may also be using information such as payment processing information, bank information, and billing address.
Services provided including contracts & agreements: Included in this category are types of data relating to services that are provided by Talent Recruit to its customers such as details of the services supplied, licenses issued, agreements and contracts.
IT information: Included in this category are types of information relating to an individual’s use of technology or software including IP addresses, any information about the computing or mobile device an individual is using, location data gathered from such devices, connection data, usernames and passwords, and social media handles.
Other information: Included in this category are classes of data that are considered sensitive data,personally identifiable information,or sensitive personal data under applicable law. This category of personal data is typically collected to comply with legal requirements or to determine fitness for employment.
3. Information that we collect from our website & social media plug-ins
4. Information collected from other sources
5. Scope
6. Usage of information we collect from you:
a. General use: We may use the information we collect about you (including personal information, to the extent applicable) in order to perform our obligations under our service agreement with you and on the basis of our legitimate interest including to
(a) Provide, operate, maintain, improve, and promote the websites and the services;
(b) Enable you to access and use the websites and the services;
(c) Process and complete transactions and send you related information, including purchase confirmations and invoices;
(d) Send transactional messages, including responses to your comments, questions, and requests; provide customer service and support; and send you technical notices, updates, security alerts, and support and administrative messages;
(e) Send promotional communications, such as providing you with information about products and services, features, surveys, newsletters, offers, promotions, contests, and events; and provide other news or information about us and our partners (you can opt-out of receiving marketing communications by providing the names/email address(es) that you would like removed from our marketing databases and added to our ‘Do Not Contact’ list or following the unsubscribe instructions included in our marketing communications);
(f) Process and deliver contest or sweepstakes entries and rewards;
(g) Monitor and analyze trends, usage, and activities in connection with the websites and services to keep you appraised of new features and new products we launch or offer;
(h) Investigate and prevent fraudulent transactions, unauthorized access to the websites and the services, and other illegal activities;
(i) Personalize the websites and services, including by providing new features, modules or updates that match your requirements and preferences; and
(j) For other purposes for which we obtain your consent.
b. Legal basis for processing (EEA visitors only): If you are a visitor from the European Economic Area (“EEA”), our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we need the personal information to perform a contract with you (e.g. to provide you with our services), where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms, or where we have your consent. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time why we need to use your personal information. If we process personal information in reliance on your consent, you may withdraw your consent at any time. If you have questions about, or need further information concerning, the legal basis on which we collect and use your personal information, please write to us at privacy@talentrecruit.com.
7. Access to your personal data
a. Access to your personal data received & managed by Talent Recruit Referring to clause 1 (i), (iii) & (iv), any data received by Talent Recruit is accessed by its employees or authorized representative on need to know basis only and used for the purpose the data is provided or consent is opted from you. All the employees or associates/ partners of the company are governed with internal access management policy of the data and are governed by confidential agreement we execute with them.
b. Access to your personal data controlled by Talent Recruit Upon request and within 15 days, or as agreed with the customers agreement or as otherwise required by applicable law, Talent Recruit will provide you with information about whether we hold, or process on behalf of a third party, any of your personal data. In addition, Talent Recruit will take all reasonable measures to permit customers to correct, amend, delete, or receive a copy of their personal data. To request this access, please contact privacy@talentrecruit.com. In accordance with customer agreements, we will, upon request, provide our customers with a copy of their personal data stored by us upon expiration or termination of the customer agreements as per terms of the agreement, unless applicable law determines otherwise.
c. Access to your personal data controlled by customers You have the right to access your personal data and to withdraw consent to the use/processing of your personal data. In most cases, Talent Recruit has no direct relationship with the individuals whose personal data it processes for customers. We recommend that an individual who seeks access, or who seeks to correct, amend, delete or receive a copy of personal data should direct his/her query to our customer (the data controller).
If requested to remove data by our customer, we will respond within 30 days or as otherwise required by applicable law.
8. Sharing of information collected:
Third party service providers
We share information, including personal information, with our third-party service providers that we use to provide hosting for and maintenance of our websites, applications, backup, storage, analytics and other services for us. These third-party service providers may have access to or process your personal information for the purpose of providing these services for us. We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.
We may also share aggregated and/or anonymized information regarding your use of the services with third parties for marketing purposes based on our legitimate interest to develop and promote service(s). However, we would never identify you, your agents or end-users as the source of the information.
We may collect, and we may engage third-party analytics providers to collect, metrics and information regarding your use of the service, including evaluating how agents and end-users use the service (“usage data”), to develop new features, improve existing features or inform sales and marketing strategies, based on our legitimate interest to improve the services. When we process usage data, any personal information shall be anonymized. Any such third-party analytics providers will not share or otherwise disclose usage data, although we may make usage data publicly available from time to time.
Compliance with laws and law enforcement requests; protection of our rights:
In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our service agreement, or as otherwise required by law.
Testimonials:
From time to time, we may post testimonials on the websites that may contain personal information. We take your approval before posting your testimonials on our website or our marketing & other communications. We always obtain your consent to post your name along with your testimonial. If you wish to update or delete your testimonial, you can contact us at privacy@talentrecruit.com.
Blogs:
The websites may offer publicly accessible blogs, community forums, comments sections, discussion forums, or other interactive features (“interactive areas”). You should be aware that any information that you post in an interactive area might be read, collected, and used by others who access it. To request removal of your personal information from an interactive area, contact us at privacy@talentrecruit.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
To market our services:
If you have requested for a demo in a geography, we may share your info to a partner in that geography to connect with you to connect with you for any discussion and demonstration of our solution. Each partner is governed with our partnership agreement and confidentiality agreement to protect your data. We may share information, including personal information, with our channel partners, solely for the purpose of enabling our channel partners to notify you about our services. Talent Recruit requires its channel partners to provide an opt-out option within its communications to you. By opting out, you are opting out of receiving future communication from our channel partner.
With your consent:
We may also share personal information with third parties when we have your consent to do so.
9. Opt out
You have option to control the use of cookies at the individual browser level, you use. We provide option to reject cookies. If you reject cookies, you may still use our site, but your ability to use some features or functionality of our site may be limited. Nowadays, most of the browsers allow a private or incognito (In case of Chrome Browser) mode to be activated through which the cookies are always erased after the visit. Each major browser has this facility in different names as referred below :
Browser Name & Versions Private Window Name
Google Chrome 30 & later versions Incognito
IE 11 & Later versions In Private
Safari 7 & Later versions Private Navigation
Mozilla Firefox 27 & later versions Private Navigation
Opera 17 & later versions Private Navigation
As mentioned in clause 1 (i), (iii) & (iv) in this policy document, Talent Recruit has implemented GDPR (General Data Protection Regulations) guidelines to seek consent for any visitor, prospect, applicant, etc. from EU region and data will be retained as per retention policy referred in this document.
The applicants are provided the option to revoke their consent from candidate career portal, if they have logged in. Similarly, if our team are approaching any such individuals, they will mention in their communication seeking their consent for specific period and for specific purpose. The individuals, who desires to opt-out from the marketing communications, can simply click to unsubscribe from receiving such marketing campaign mails. Also, they can write at privacy@talentrecruit.com to opt-out for revocation of the consent & deletion of their data from our database.
Our customers using our applications may have their own Data privacy policies specific to the region they work. If you wish to get any info about your data or wishes to opt out, you will have to communicate to them directly. For any help, you can, however, reach out to us at privacy@talentrecruit.com.
10. Data retention data retention by Talent Recruit
As mentioned in clause 1(i), (iii) & (iv)in this policy document, Talent Recruit has implemented GDPR (General Data Protection Regulations) guidelines to seek consent for any visitor, prospect, applicant, etc. from EU region and other regions than India, data will be retained for 3 years from date of their consent, until consent is revoked by the individual. Post three years, there will be auto email to extend your consent will be sent for further period of three years along with the purpose for which the data will be used. In the event we cannot delete your personal data or render it unusable, we will inform you of the reasons, subject to any legal compulsions or restrictions.
Customer data
We will retain personal data of a customer as long as a customer’s account is active or as needed to provide the service to our customer, as per under our End Users License Agreement, we will hand over the data of our customers once they discontinue our services and delete from our servers their data forever. Each of our customer may have a different data retention policy which you will hear from them only. You may connect to them only for any info in this regard you may seek.
Data retention under a court order
As per data retention policy, we may hold your data to be retained if we have any court order in place, in such situation, we will communicate with you about such situation.
11. Data security
Adequate and reasonable security measures are taken by Talent Recruit to protect the personal data against the loss, misuse, and alteration it processes. We use Transport Layer Security (TLS) technology that protects information using both server authentication and data encryption to ensure personal data is safe, and secure while in transit. From application front, Talent Recruit provides strong configurable process for application signing and password protection including use of captcha post number of configurable failed attempts. These strong measures and safeguards help protect against unauthorized access, maintain data accuracy, and provide for the appropriate use of personal data. As you may know that no method of transmission over the Internet, or method of electronic storage, is 100 percent secure, however, no one can guarantee any absolute security so are we. Should you have any query with respect to data security, please reach out to us at privacy@talentrecruit.com.
Also, we take data back up as per the End User License Agreement (EULA) signed with our customers. As a general practice, we take regular back of customer data in different geographical location to protect data loss in case of an uneventful reason. The entire data is securely transmitted in encrypted form as referred above. However, based on customer’s requirement and agreement we enter, the back-up are / can be taken in same geographical location but in different data center. Also, we have all necessary agreement and security guidelines in place with our cloud service provider.